Legal
Terms of Service
Last Updated: October 7, 2025
VetVerifi, Inc. ("VetVerifi", "we", "our," or "us") makes its services under https://www.vetverifi.com/ and related sub-domains, third parties, services and products controlled by VetVerifi, and any other online or offline interaction with VetVerifi ("Services") available for your use subject to these Terms of Use ("Terms" or "Agreement"). Please read this Agreement carefully. By downloading, accessing, ordering or using any of our Services, clicking on the "I accept" button, or completing the registration process, you represent that you have read, understand, and agree to be bound by these Terms. The term "you" or "your" refers to a user of any portion of our Services. If you do not agree to be bound by these Terms, you may not access or use our Services.
If you purchase any paid plan, subscription, or other fee-based feature offered by VetVerifi (a "Paid Subscription"), your use of that Paid Subscription is also governed by the VetVerifi Paid Subscription Terms of Service ("Paid Terms"), which are incorporated into and form part of these Terms of Service by reference. In the event of a conflict between these Terms of Service and the Paid Terms, the Paid Terms will control with respect to any matters relating to Paid Subscriptions.
1. User Eligibility
By using or otherwise accessing our Services, you hereby represent and warrant to us that you: (i) are over the age of majority in your jurisdiction or otherwise have the power and authority to enter into and perform your obligations under these Terms, including, if you are below the age of 18, but between 13 and 18 years of age, you have consent of a parent or guardian to access and use the Services; (ii) all information provided by you is truthful, accurate and complete; and (iii) you will comply with the terms and conditions of these Terms and any other agreement to which you are subject to that is related to your use of the Services or any part thereof.
For all initiated verifications, either user-generated or automatically generated as a result of Company's services, you shall obtain written consent from the legal owner of each pet for which a verification is requested and shall retain a copy of that consent. You are prohibited from using any verifications that you request and receive for any purpose other than the permissible purpose that you indicated as the reason for requesting the verification.
2. License to Use Services and Content
Our Services may contain text, software, images, photographs, graphics, audio, video, applications, user interfaces, visual interfaces, logos, designs, product names, and other information which are derived in whole or in part from information and materials supplied by us and other sources ("Content"), and are protected by copyright, trademark, patent, and other applicable laws. Provided that you comply with all your obligations under these Terms, we hereby grant you a limited, non-exclusive, revocable, non-assignable, non-transferable authorization to view and use our Services and any Content for your personal information and non-commercial use.
3. Acceptable User Conducts
3.1 Prohibited Conducts
You agree that you will not (and will not permit any third party to), under any circumstances:
- Use our Services for any illegal or unauthorized purpose;
- Use our Services for any purpose that may be deemed threatening, abusive, harassing, defamatory, libelous, deceptive, or fraudulent;
- Attempt to decipher, decompile, disassemble, or reverse engineer any of the software comprising our Services;
- Copy, modify, create derivative works of, or otherwise attempt to learn the source code, structure, or ideas upon which the Services is based;
- Use any Services or Content in any manner that misappropriates any trade secret or infringes any proprietary right of any party;
- Impersonate any person or entity;
- Frame or otherwise simulate the appearance or functions of the Services;
- Modify, copy, sell, resell, rent, lease, loan, sublicense, redistribute, or create any derivative work of any portion of our Services;
- Use any scraper, crawler, spider, robot or other automated means to access or copy data on our Services;
- Collect or store personal data about other users without permission.
3.2 Violations
Although we do not generally monitor user activity occurring in connection with our Services, if we become aware of any possible violations by you of any provision of these Terms, VetVerifi reserves the right to investigate such violations and may, at its sole discretion, immediately terminate your license to use our Services.
4. Privacy
The VetVerifi, Inc. Privacy Policy describes how we collect and use personal information about you through the Services, and is incorporated in these Terms by this reference. While there is no such thing as "perfect security," we will take reasonable steps to help ensure the safety of your personal information.
5. User Materials and Feedback
Content, information, data and other materials posted or provided by users via our Services (collectively, "User Materials") are the intellectual property of the specific users who post such User Materials. By your submission, posting or delivering of User Materials to us, you hereby grant to us a transferable, non-exclusive, worldwide, perpetual, royalty-free license to access, use, reproduce, modify, publish, translate, display, distribute, sell, sublicense, and create derivative works of such User Materials, in any form, format, or media.
6. Third Party Services and Links
Our Services may contain links to third party websites or services. We are not responsible for, and have no control over, the content, privacy policies, or practices of any third party websites or services. We encourage you to review the terms and privacy policies of any third party websites you visit.
7. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VETVERIFI EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VETVERIFI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES.
9. Indemnification
You agree to indemnify, defend, and hold harmless VetVerifi and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.
10. Modifications to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any changes by updating the "Last Updated" date at the top of these Terms. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.
11. Governing Law; Arbitration; Class-Action Waiver
These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of law provisions. Any dispute arising from or relating to these Terms or the Services shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. YOU AND VETVERIFI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
12. Contact Us
If you have any questions about these Terms, please contact us at: