Legal
Privacy Policy
Last Updated: April 23, 2023
This Privacy Policy ("Policy") of VetVerifi, Inc, its affiliates and subsidiaries (referred to as "VetVerifi", "we", "our", or "us") describes what information we may collect when you visit our website, how we may collect, use, disclose and protect personal information, and what choices and rights you have in protecting your personal information.
VetVerifi's Services are housed on servers in the United States. If you are located outside of the United States, please be aware that information and data we collect will be processed and stored in the United States.
I. Introduction
What is "Personal Data"? "Personal Data" means information that can be used to identify you, directly or indirectly, alone or together with other information. This includes things such as your full name, contact information, email address, phone number, device IDs, certain cookie and network identifiers, and other categories described below.
We may create de-identified or anonymous data from Personal Data by excluding data components that makes the data personally identifiable to you ("Aggregated Data"). Our use of Aggregated Data is not subject to this Policy.
II. How Do We Collect and Process Your Information?
We collect and process the following categories of Personal Data:
Account Information
We collect your name, address, email address, and account credentials when you register. We process this information to provide Services, manage our relationship with you, and maintain our records.
Payment Information
When you submit an order, our third-party payment processor collects your billing information. We do not store your payment information directly.
Social Network Information
If you connect with us through a third-party social network, we may collect profile information such as your name, username, and email address.
Cookies and Similar Technologies
When you visit the Services, we collect cookies and use similar technologies as described in the Cookies section below.
Usage Data
We automatically collect information from your browser or device, including date/time of visit, IP address, device type, browser type, and which pages you visit.
Location Information
We may determine your approximate location from your IP address when you visit our Services.
Feedback & Support Inquiries
If you provide feedback, request a demo, or respond to surveys, we may collect your name, email, phone number, and written comments.
Contact Us Data
If you contact us through the Services, we collect your email address, IP address, and correspondence content. Please do not include sensitive proprietary information in these communications.
III. How Do We Use Your Information?
We may use your Personal Data for the following purposes:
- To provide, maintain, and improve our Services;
- To process transactions and send related information;
- To send promotional communications (where you have opted in);
- To respond to your comments, questions, and requests;
- To monitor and analyze trends, usage, and activities;
- To detect, investigate, and prevent fraudulent transactions and other illegal activities;
- To comply with legal obligations.
IV. How Do We Share Your Information?
We may share your Personal Data with:
- Service Providers: Third-party vendors and service providers that perform services on our behalf, such as payment processing, data analysis, and hosting services.
- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Legal Requirements: When required by law, or in response to valid requests by public authorities.
- Protection of Rights: When we believe disclosure is necessary to protect our rights or the safety of our users.
V. Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Services and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
VI. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or as needed to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
VII. Security
The security of your data is important to us. We use commercially reasonable administrative, technical, and physical safeguards to protect your Personal Data. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.
VIII. Children's Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect Personal Data from children under 13. If you become aware that a child under 13 has provided us with personal information, please contact us so we can take appropriate action.
IX. Your Rights and Choices
Depending on your location, you may have certain rights regarding your Personal Data, including:
- Access: The right to request access to your Personal Data.
- Correction: The right to request correction of inaccurate Personal Data.
- Deletion: The right to request deletion of your Personal Data.
- Opt-Out of Marketing: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
To exercise any of these rights, please contact us at legal@vetverifi.com.
X. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing any personal information.
XI. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Services after any such changes constitutes your acceptance of the new Privacy Policy.
XII. Contact Us
If you have any questions about this Privacy Policy, please contact us at: